A very professional yet very friendly service. From the first contact and throughout the process they kept me informed of alternatives; of what was happening; of when I could expect contact and when I would have results. This has continued since and I am very clear about when and how much payments will be.
One thought: contact was either by email (no problem) or mobile; with the latter a Leeds number came up on my phone log but they always gave me an 084... number to ring back. Why?
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