The warehouse has ruined any positive experience I had with Repertoire.
Repertoire has competitive prices, very quick despatch , but the good points stop there.
The delivery experience was appaling. My £300 jacket was squashed in to an A4 document envelope! It will need ironing before I can wear it. A used carrier bag has less creases.
The delivery note was hand written, on carbon paper and totally illegible, leading to a failed first delivery, and no packing list.
I needed contacts in a hurry, and my usual site had issues with their checkout. lenstore has great reviews AND next day delivery.
The ordering was simple, the parcel delivered as promised. The invoice with reminder stickers for the calendar and a reorder function is skimpily brilliant.
I found the website easy to navigate and use, a great range of products. Having placed an order on Saturday, it was des packed on the Sunday, and delivered Monday. Great communication from Menkind to keep me informed as my order progressed.
The package was well packed, without being over the top. Someone had clearly taken the time to think about how to best pack and protect the items. Highly recommend MenKind for service, quality and range.
My girlfriend has been looking for a new set of pots, for a while, she saw the procook site, and loved the non stick set. We found ordering easy, and the option to pick a delivery date, very handy. The order arrived on the chosen day. Well packed. On opening we found three pots mis-sharpen, which is baffling as the pots are very solid. We called to request exchanges, the customer service rep was very helpful. Replacement items arrived today, in perfect condition.
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