I asked Victoria plumb to price match a competitors Vanity and toilet combination unit. However there price was 25% higher and they refused to match on the basis that they sold the items individually and not part of a set. Price match guarantee is nothing more than an advertising gimmick with no real substance
I cant actually review the products as I ended up cancelling my order because it looked like I would never actually receive my items. Over a week and still no delivery date was available, this is apparently standard service.... you may well get a good deal but just don't expect it in a hurry!!!
Bath, panel and shower screen ordered. However upon delivery around 10:00 I was told that the shower screen was missing. The drivers advised that this would be along on another delivery later that day. I proceeded to wait in all day and nothing arrived and I received no call. When I contacted bathstoreat around 4 for an update they were oblivious to what was going on. After investigating I was told that no delivery would occur that day. As a result I had nearly an entire day completely wasted by this debacle and there has been no offer of the slightest compensation. I have had to reschedule my tradesman and will now be without bathing facilities for an entire week as a result.
I would not recommenced bathstore to anyone after my experience.
BE Warned ASUS have the worst customer service that I have ever dealt with. The UK tech team slipped that they are a sub contractor but refused to tell me who. They refused to support my Motherboard which failed and refused to escalate to management to service my complaint,
They may offer 3 year warranties as standard but be warned that is not worth the paper it is written on. Unless your happy to replace hardware yourself AVOID ASUS Kit at all costs.
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