Jayne Sceats´ profile

Reviews (1)

Battery Force

Can't think of one!

Goods arrived later than anticipated and the packaging was tatty and torn! Not necessarily your fault, its more likely to be down to the courier!

20 September 2013

Reply from Battery Force

Dear Jayne,

Thank you for taking the time to review Battery Force.

We were sorry to hear that your package arrived tatty and torn and delivered later than you anticipated. Your order was placed lunchtime and despatched on the Friday and delivered the next working day of Monday. Our couriers do not deliver on the weekend unfortunately.

Regarding the condition of the package, everything leaves our warehouse in a good condition and suitably packaged. If the packet is damaged the delivery can be refused and we will send out another.

Were the actual goods damaged in anyway?

Unfortunately we were not made aware of this issue until we got notification of your review today. If you ever have any concerns or questions then we can be reached by email on care@battery-force.co.uk or by phone on 01892 888 135.

Kind Regards

Battery Force Customer Care

Jayne Sceats´ profile

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Jayne Sceats
Reviewer
United Kingdom

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