james kirk´s profile

Reviews (1)

Sky-Tours

Disappointed

I booked flights for 2.confirmed by uou.cancelled by you..stating its airlines fault.
I've now had to book again ..different flights n now a 9 hour wait at an airport (instead of 3 previously).. And I've had to pay more for all of this
I'm now waiting for this booking to be cancelled ... Not happy

21 September 2013

Reply from Sky-Tours

Mr. Kirk, thank you for your review. We sorry for the inconvenience this has caused. As advised, we could not issue your booking due to the airline being unable to confirm the flight you selected. The hold in your account for the previous booking will be released immediately and you will not be charged at all. Again, we are very sorry for the inconvenience. Our customer support team is standing by if you will need further assistance.

james kirk´s profile

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james kirk
Reviewer
Australia

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