In this day and age of nameless, faceless purchases from a difference, it is hard for a company to stand out from the electronic crowd. But I think Serenata Hampers has managed to do just that. My memories were of a quick, efficient and friendly buy online - and a nice service that kept me informed at all the stages where a person buying something for someone else might be concerned about e.g.... "When will it arrive ?" "Where is it now ?" "Has it been delivered ?" - Not over the top, just enough info at the right times to keep me nicely informed. I'm sure I'll 'do an Arnie' and ("be back" :-)
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