After reading some of the reviews on Easybus I can confirm that I've had an equally terrible experience. Whilst on route to Gatwick 12/9/13 0300, I was refused entry to travel on the bus, indeed passengers with later tickets were allowed to travel. The driver was very rude, unhelpful and unprofessional and did nothing to reassure us that we could board the next bus. We were left with no alternative but to make our own way to Gatwick, which is what I will be doing from now on.
I certainly will not be using this service again and strongly advise that any other customers with similar issues complain to either the OFT, BBC watchdog or similar organisations.
Easybus, Never again !!
Cindy Morrison found this review useful
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