I ordered the Scandanavian log splitter on the Monday, was offered three delivery dates for that week and it was delivered on a timed delivery as promised...made planning the day really easy.
The device itself took about 10 minutes to get set up and it works exactly as described. Log splitting has become a joy rather then a chore, I've only had one log so far that it was unable to split and that was a really nasty knotted piece...
A great company to deal with and a great product.
My Wife has been waiting since 4 January for her order to be completed. They have taken the money from her card.
The excuse given for the delay is that they are moving to a new warehouse (altough no hint of this is given at time of ordering).
They initially gave two dates for sending out orders but now all you get is that they will clear the back log within 7 days, this message has been running considerably longer than this.
You can't get through by phone, they don't publish an e-mail address and they don't bother answering their on-line enquiry form.
This is the third order in a row that has been delayed, it will be our last
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