Lee Percival´s profile

Reviews (1)



I ordered a bouquet of flowers this morning at 10.30 paying the same day delivery charge. Expecting the recipient i had upset happier! however its not until 5.00 that I receive a phone call saying that you will not be able to deliver them today. Well the majority of these reviews put you in a good light, from some of the bad reviews I'm now unsure whether they will even receive the delivery at all. I just hope that they will arrive tommorrow! If they do I will certainly recommend eflorist.

24 September 2013

Reply from eFlorist

Dear Lee,

Thank you for your feedback, we are sincerely sorry to learn of the disappointment you have experienced in sending flowers.

We apologise also for contacting you later than we would hope. Where our Customer Service team had exhausted every option in trying to ensure your delivery was made, it had unfortunately become apparent at a later stage in the afternoon it would not be possible.

Our Customer Service team have located your recent correspondence and will be in contact shortly to address your concerns and to discuss how you would like to proceed.

Kind regards,

Lee Percival´s profile

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Lee Percival
Rushden, United Kingdom