I ordered an Canon S110 Powershot from this company which was shown as 'in-stock' on their website. The money was taken from my account the day after my order was placed. I checked my order status regularly only to find after 12 days it was still processing - it had not even been dispatched! After reading similar negative experiences from people on this website I decided to cancel my order immediately and request a full refund. It has been a further 12 days since I requested my refund and I have not received my money back. The pace at which this company operates is terrible. I have sent repeated emails requesting information on my refund only to be told it will be in my account within a 'few' days - this is totally unacceptable. In a world where internet banking transactions happen instantly, why does it take 12 days to process a refund from a cancelled order? They were quick enough to take my money when I placed the order - why not refund it just as quickly? - a complete disgrace of a company.
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