Duncan Allison´s profile

Reviews (1)

Expansys.com

Goods not delivered and no response from 3 emails to. order tracking.

Goods marked as dispatched, but not delivered 10 days later.

Three emails to the tracking department have had no response at all.

To add insult to injury I've been sent three requests to review it!

Do not buy from this company.

26 September 2013

Reply from Expansys

Dear Duncan,

Thank you your feedback.

Here at Expansys we strive to provide our customers with excellent service and prompt delivery timescales, I can see that your order was placed on the 13th of September and subsequently dispatched using a standard mail service the same day. We expect all standard mail shipments to be completed within 2-4 days however, in some instances deliveries may take up to 14 working days. If you are yet to receive your product please email me directly at dsl-tazr@expansys.com.

Finally the email address 'trackorder' is an automated service and is not serviced by our team, in order to receive prompt feedback please email first@expansys.co.uk

Kind Regards

T. Rose

Duncan Allison´s profile

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Duncan Allison
Reviewer
United Kingdom

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