Ruta Rasimaite-Alias´ profile

Reviews (2)

The Baby Farm

good

Arrived quickly happy with s purchase

Bambino Direct

stay away !

What a experience !! awful!! bought a pushchair and a car seat, the pushchair was delivered after few days- damaged!! car seat was missing :( phoned numerous times now trying to solve it...so called to asked to have a pushchair replaced, they collected it promised replace it as soon as possible nearly week later still no car seat no pushchair! I even offered to go myself to a showroom and collect it myself I was told I cannot as they don't have pushchair in stockroom ! what a lie ! they clearly got one in there if I wanted to buy another one ! an adviser offered to put £ 20 to rent a pushchair from them ?!! why would I wanna rent a pushchair if I just bought a brand new???? operators keep promising to call you back but these are just promises....I am pregnant and cannot carry my little one around so was looking to have my new pushchair, but all I have is stress now !! what a awful company...awful awful awful stay away never ever think that u might save few £ with them u will be spending much more on phone calls etc ....so disappointed..and if the company can read this - be ashamed of yourself I cannot believe you call it business !!

01 October 2013

Reply from www.bambinodirect.co.uk

Hi Ruta,

I'm sorry to hear about the experience you have had with us. Do you have an order number so I can look into this for you and escalate it with our customer services team?

Kind Regards

Ruta Rasimaite-Alias´ profile

profile image of Ruta Rasimaite-Alias
Ruta Rasimaite-Alias
Reviewer
1990
Doncaster, United Kingdom

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