We needed some replacements for some crystal glasses which have gradually succumbed to wear and tear, that is, we have broken them, one at a time, over a period of years. The local shop we bought them from has gone out of business. Research on the Internet revealed that Havens were offering the glassware at the best price, so we took a chance and ordered some. We were a bit worried about the condition the glasses might arrive in - but we need not have been. The delivery service was personalised and trackable, and the glasses were extremely well packaged. We are very pleased with the service from Havens, and we will be placing another order soon.
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