I fully endorse what Mick Heyes posted on 25 October and I, too, have been with them since ntl and before then. VM service can't be faulted when it's working but Indian call centre staff are unable to offer any real help other than advising you to switch your modem off and turn it on again, unless you get them to transfer you to a Manager. However, I have to say that once you've got through to the right person, they do persevere until they've fixed your problem, even though on some occasions this can take some time.
Service apart, one gripe I do have is that it's almost impossible to find the tariff for their landline charges via their website. Have just tried and failed. Care needs to be taken when googling, as you're likely to turn up tariffs that are a year or more out of date.
I bought cutlery. The description and photos were very clear, so I knew exactly what I was getting. The price was very competitive and the order arrived very well packed and far sooner than I'd expected. I'd recommend this company.
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