Specialized Shop - Customer service and the staff were great when ordering the frame, not a problem went away happy, had a call the next day to say the frame was ready for collection. I arrange to collect the following day to the call only to find when I arrive that someone from the workshop has decided it was ok to take the headset cap and some of the cable guides from my frame, this is a £2,800 frame and they decided it was ok to do so, not on, it's a shame cause of the total experience, that'll be the one bit I'll always remember.
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