I book a meeting at 8am and no body turn up at 9am. I call the customer service and they said ETA is 9am and the phone call cut out 4 times which I have to call back. I ask the customer service what if I need to cancel the service as I can not wait forever she said i have to pay penalty.
The engineer arrived about 9:40, he then said because there is a bar so he will have to take out the windows otherwise it will take him a long time. It will cost me 40% more. I asked what if I dont want to get it fixed then I still have to pay for penalty. I end up just get my window repair but never ever will use this company again.
Stay away if you never use them before
Germain Gulevic found this review useful
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