Mihaela Cipcigan´s profile

Reviews (1)


bad customer support, very bad communication

Moved homes and called talk talk to move my phone and internet to my new address, upgraded to fiber and they said will send my another router.
After two weeks of waiting for the router to find out that they send the router to my old address even that I repeat the new address to them 3 times ....
Called them more than 5 times to request for a new router to be send ...and every time they tell me another story ...got fed up.
They made a mistake and do not want to recognize.
And they still want to charge me for the phone and internet that I didnt used ......

Mihaela Cipcigan´s profile

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Mihaela Cipcigan
London, United Kingdom