Victoria´s profile

Reviews (1)

Seraphine

Terrible

I ordered 4 items and only 1 arrived. I was told that 2 were out of stock (despite being available to order and pay for) and the other item was on its way. When I chased this a few weeks later I was told that it was also out of stock. They also credited me the wrong amounts back (and only paid when I chased). Overall a terrible experience.

03 October 2013

Reply from seraphine.com

Dear Victoria, thank you for your review. We are sorry to hear about the stock issues when your order was placed and the wrong amount was credited back. Your order status is now close for this order. We apologise for the inconvenience it has caused you and how it has affected your shopping experience with us. Kind regards, Julie

Victoria´s profile

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Victoria
Reviewer
Australia

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