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Reviews (1)

Victoria Plumb

i'm a bit dissapionted and could of been easily satified

when i bought my shower parts from victoria plumb i was quite pleased with the price and found the things that i wanted. the parts arrived but on inspection the deluxe shower head was really badly marked, almost as if it had been used. I read the sales bumpf in the dispatch email and phoned victoriaplumb up. They said the part would be replaced next day at no cost to me. I had a very nice chat and my problem was sorted.
The next day the package came. Brilliant thats a good sevice, bloody brilliant!!!!!. When i opened it up the chrome shower head is pitted and tarnished almost exactley the same as the first. the part was even in a protective rapper. But if im honest it looked like it had been used, refurbished badly and repackaged. i was so gutted and pissed off i just threw it in the garage, its total garbage.

30 September 2013

Reply from www.victoriaplumb.com

Dear Jared Smith

We apologise for the condition of the shower head that you have received, a customer service advisor will be contacting you in regards to this matter.

Kind Regards
Victoria Plumb Customer Service Department

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jared smith
United Kingdom