when i bought my shower parts from victoria plumb i was quite pleased with the price and found the things that i wanted. the parts arrived but on inspection the deluxe shower head was really badly marked, almost as if it had been used. I read the sales bumpf in the dispatch email and phoned victoriaplumb up. They said the part would be replaced next day at no cost to me. I had a very nice chat and my problem was sorted.
The next day the package came. Brilliant thats a good sevice, bloody brilliant!!!!!. When i opened it up the chrome shower head is pitted and tarnished almost exactley the same as the first. the part was even in a protective rapper. But if im honest it looked like it had been used, refurbished badly and repackaged. i was so gutted and pissed off i just threw it in the garage, its total garbage.
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