Anagha Karmalkar-Pendharkar´s profile

Reviews (1)

eFlorist

Poor service

I planned to give surprise to my husband who was in UK on his birthday. So I ordered flowers from eFlorist with specific instructions to deliver him in the morning.

However the flowers were not delivered to him on time. What even worst is they were left at local post office where he had to go and collect the package himself. Because it was dumped at local post office, they / florist did not even attempt a redelivery.

Completely ruined the surprise part of the flowers!!

Do not recommend this website to to anyone ever.

Regards
Anagha Pendharkar

03 October 2013

Reply from eFlorist

Dear Anagha,

Thank you for your feedback and for taking the time to let us know of your experience of sending flowers.

We are sincerely sorry to learn of the disappointment that you have unfortunately been left with, sending flowers should be a stress free gesture of kindness towards a loved one and should not cause any undue frustration.

Our Customer Service team will be in touch as soon as possible to address your concerns, our apologies once again.

Kind regards,
eFlorist

Anagha Karmalkar-Pendharkar´s profile

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Anagha Karmalkar-Pendharkar
Reviewer
1973
Pune, United Kingdom

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