the customer services is very poor, they failed to refund me on £ 70. the clothes they have recieved, to cut the long story short. the advisor was so un helpful so i asked to speak to someone senior. apposidly she put me through to someone who was meant to be the deputy manager. she was extermely rude, she sounded scared to speak on the fone, no way could she have been the deputy she was raising her voice. i have worked at a callcentre before so i know how to have basic telephone manners she did not empathis with me , it was worse then talking to a dumb animal. my matter was ot sorted in the end, i will take this to trading standards, worse company ever, its a shame becoz the clothes are so nice.
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