Kevin Mercer´s profile

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Hertz scammed me and took money from my account without informing me.

I had the worst experience with a car hire company ever thanks to Hertz. They failed to provide a prebooked car on time, (I had to wait 40 minutes making me late for my meeting). When I did get the car it was handed over to me outside in driving storm weather rain. On return they debited my account £300 (without informing me) apparently for causing a small scuff on the front bumper of the car. I KNOW from where a drove and parked I did not cause the scuff. Also it was soooo small it was IMPOSSIBLE to have noticed it in anything but perfect weather.
Utterly ignore my email and complaints THIEVES!

Kevin Mercer´s profile

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Kevin Mercer
Rugby, United Kingdom