I had the worst experience with a car hire company ever thanks to Hertz. They failed to provide a prebooked car on time, (I had to wait 40 minutes making me late for my meeting). When I did get the car it was handed over to me outside in driving storm weather rain. On return they debited my account £300 (without informing me) apparently for causing a small scuff on the front bumper of the car. I KNOW from where a drove and parked I did not cause the scuff. Also it was soooo small it was IMPOSSIBLE to have noticed it in anything but perfect weather.
Utterly ignore my email and complaints THIEVES!
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