Ordered a small cloakroom unit (compact unit and basin). Order went through okay and delivery date set. On arrival the sink was completely smashed in to a million pieces, clearly dropped from a great height! Delivery guy took it away immediately. Telephoned VP, no quibble, very polite and helpful, item replaced, but took another 3 days due to the weekend. Would suggest VP needs to get better at managing their delivery organisation - I read many reviews where goods were delivered damaged or broken. Also thought their one off delivery charge of £35 for a small unit and sink was a little steep. One delivery charge irrespective of what is ordered. Would I use them again? Only if the price was right and I didn't have to rely on the item being in one piece when it arrived!
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