Fiona, Maidstone. Kent´s profile

Reviews (1)

Victoria Plumb

Would have given 5* if the customer service was better !!!

Web site easy and so was ordering. Delivery was prompt and delivery men were polite and cheerful, which makes a change these days so 10/10, cannot fault. They delivered a wrong item, so naturally called up customer services, the woman was more interested in picking up wrong item than getting me what I had ordered. Actually had to ask her to confirm this was there error which she did after my prompting. For some strange reason they couldnt deliver and pick up at the same time, eventually got her to order my item first which I received some 3 days later, collection a week or so later, which is inconvenient but one of those things. Quality of what's unpacked so far is very good and so were the prices. Would use again, downside - attitude of customer services. As for wrong item one of those things none of us are perfect !

Fiona, Maidstone. Kent´s profile

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Fiona, Maidstone. Kent
Reviewer
United Kingdom

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