We just love our bed (Frenchie king w' firm mattress). It's the single best thing I've ever bought. Delivery was no problem.
I quite like my sofa (medium crumpet), but am a little bit disappointed: the seat cushions seem too flat and need constant plumping up - which we didn't notice in the showroom. It doesn't seem as comfy as the showroom one was. (But it's still v pretty!). Arrived separately from the bed - the delivery guys were v patronising. Also - suggest they bring their own tools if they need them (to remove and attach sofa legs), and not make a massive fuss about the quality of mine.
V pleased with the mirror (Venice - large). Except the chain broke while we were hanging it (!), which wasn't ideal. Replaced it with some tough twine, but would expect it to be a bit more hardy.
Customer service = v good indeed. Everyone (except the second lot of delivery peops) were super lovely and v nice indeed. Now please stop making nice things - there's no more room in my house for them! :)
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