Absolutely appalling service.
This company needs to have its management system sorted out. Didn't even get as far as being installed. Engineers didn't bother turning up for 2 days on two appointments. Having spoke to their so called customer services, the way they spoke to me was diabolical. They were rude, ignorant and they lied. Lost 2 days holiday because of them and they still couldn't organise a date. All blame they push onto the contractors. Apparently Sky can't get hold of these contractors themselves. They told me the next available installation would be in a week with no opportunity to bump up my installation, nor a guarantee if I took this time off that anyone would even show up. Sky management wouldn't even talk to me the second time around.
I see one star is the lowest you can give, I'd give lower than that if I could. Totally incompetent, rude and unable to deliver the goods.
If you've any sense, go with Virgin or BT.
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