Dave H´s profile

Reviews (1)

SKY

Absolutely appalling. Go with Virgin.

Absolutely appalling service.

This company needs to have its management system sorted out. Didn't even get as far as being installed. Engineers didn't bother turning up for 2 days on two appointments. Having spoke to their so called customer services, the way they spoke to me was diabolical. They were rude, ignorant and they lied. Lost 2 days holiday because of them and they still couldn't organise a date. All blame they push onto the contractors. Apparently Sky can't get hold of these contractors themselves. They told me the next available installation would be in a week with no opportunity to bump up my installation, nor a guarantee if I took this time off that anyone would even show up. Sky management wouldn't even talk to me the second time around.

I see one star is the lowest you can give, I'd give lower than that if I could. Totally incompetent, rude and unable to deliver the goods.

If you've any sense, go with Virgin or BT.

Dave H´s profile

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Dave H
Reviewer
1991
United Kingdom

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