Exceedingly pleased by service provided by this agent ([name]). It really did feel as if I was chatting with her over the phone; and was so so much faster than if I had made a phone call concerning my request.
She was pretty concise with information provided and very polite. I'm very much encouraged to continue using Parcel2go for all my dispatch needs, particularly with the chat tool!
Many thanks again, [name] !
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