I bought an item that I wanted to give as a present. I ordered in advance (more than 20 days before due date). Given that the item was delivered within the UK, I thought that would be enough. Unfortunately the item was not in stock (no mention of it in the website), but I was assured that the item would arrive in 1 week time. OK, I thought, I've still got enough time. After 2 weeks I had not received the item yet so I called them and they said there had been a delay in the delivery but they should receive it in a matter days. After 3 weeks no sign of the item so I called them again and they said that the item had just been delivered. The result is that I wanted to take the item with me to a trip and give it away as a present, but I did not receive the item on time.
I think the company has deceived me as if I had known before, I would have cancelled my order and turned to some more reliable supplier.
No compensation of any kind has been offered to me.
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