Nick´s profile

Reviews (2)

Event Mobile Tyres

Brilliant Service

I bought 4 Avon XV5 225/45R17. They were delivered and fitted at my house when Event Tyres said they would be and with no problems at all. The wheels were dynamically balanced accurately, with new valves and the old tyres taken away. Exactly as per their web site and at the lowest prices I could find locally. Could not ask for more!

Quality units and good value but the sales office was somewhat unresponsive.

We had help from a professional kitchen fitter to install about 20 painted Broadoak units about 4 months ago. He commented on how good the quality of the units was and the ease of fitting / adjusting features such as the pull out racks and kick panels. The paint finish is very good and the extra "touch up" paint we ordered for odd cut ends on boards is an excellent match (but arrived as a 2 part 1 litre pack with no instructions). The price was about 30% less than from a local kitchen shop for supply only of exactly the same units. There were some 25-30 extras such as T&G boards, cornices, finishing strips etc., some from a different range and all arrived undamaged and exactly as ordered and as described on the website. The only design feature we did not like was the narrow (about 45 mm) service void behind the base units which is not enough for 40 mm drain pipe clips and couplers.

Despatch at the end of November 2010 coincided with the snow which did cause difficulties with late deliveries - some electricals were on back order and then only one driver was available so we had to assist with unloading, but DIY-Kitchens without prompting refunded the extra cost we had paid. Two units were ordered specially with Alabaster carcases but came in Montana Oak matching the others. The sales team sorted these problems out although several messages went unanswered and some answers were wrong (e.g. "your oven is on the lorry for delivery on Friday" when it had not been received from the supplier). Perhaps we should have expected this when the weather prevented some staff getting in and there was a big volume of orders before the VAT increase. After a couple of weeks we talked to a director who apologised, was very helpful and quickly sorted the remaining problems.

Overall we were quite impressed and would buy from them again.

Nick´s profile

profile image of Nick
United Kingdom