i ordered a specific item and my money was taken and having waited for it to be delivered i was then told that it was not available and was offered a subsitute which was not really suitable and was poorly made. The delivery had the wrong post code on it and my delivery instructions were ignored causing me to waste a considerable ammount of my time. I was also left another item which was not mine and i have had to chase people for it to be collected. All together a very poor performance.
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