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Not impressed - order number 400075787

Order was supposed ot be shipped for Saturday delivery, at additional cost to myself. No tracking number provided and I waited in all day Saturday for the delivery. You can imagine my frustration when it did not arrive. It turned up on Monday with no explanation or apology.
On unboxing the goods I found part of the order missing. I have no had several phone calls and raised support tickets to get a replacement sent out and it feels like delay tactics from Nitrotek. As of Wednesday I was asked the most dumb founding of questions. Where should they send the replacement...How about to the address on the original order....
In addition the build quality of the model is poor with 3 bolts missing from the build.
Still no acknowledgement of refund of postage.
So my recommendation would be not to recommend this model or use Nitrotek

Steven Sneddon found this review useful

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Jim Mann
Kirkbuddo, United Kingdom