Annie Rush´s profile

Reviews (1)

Zenbedrooms

Bait and Switch

I bought a Zenbedrooms purported "6-inch-deep mattress" on Living Social. The photograph on the website was of a real mattress at least 6-inches deep but what was delivered was nothing more than a mat: delivered in a 24x10x12-inch box, folded in half and rolled (what 6-inch mattress can be folded & rolled?!?). The box contained no packing slip, invoice or ANY information on the product or seller.
I contacted Living Social who were dismissive so I am keeping the mattress as a lesson: BUYER BEWARE!!!

03 October 2013

Reply from zenbedrooms.com

Dear Annie,

Your mattress was for a 6-inch dorm matt which gets delivered in the box you mentioned. The mattress is a memory foam mattress which is compressed, folded and rolled. Did you open the mattress up? It will expand to the correct size and depth. The mattress is exactly as advertised.

Kind regards,

Zen Bedrooms

Annie Rush´s profile

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Annie Rush
Reviewer
United States

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