I booked a parcel for delivery to France and wasn't able to book it to drop off at my local parcelshop so I used the chat facility for the first time and it was just brilliant!
No need for 0845 numbers, it's totally free and verrrrrrry helpful.
I spoke to [name] and he promptly changed my delivery for me and made it so I could drop it off myself ready for collection, emailing me the new labels.
What a brilliant idea the live chat is,works so well and as I said.........It's free :))))
Thanks to it and [name] I don't have to stay in waiting for the courier to arrive, it's all goooood!!
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