The templates are great when they work. Good value, quick and easy. However, when a legitimate technical issue arrises they duck and dodge, give condescending suggestions about why you don't really have a problem, and eventually hang up on you when they reach the end of their repertoire of stupid answers. No joke. They hang up on you. And it's not because I was a jerk. I kept my composure through their repetitive insulting responses. With me, they then called back twice within a few minutes but hung up as soon as I answered. Scary culture for a company who has your personal and financial information.
Btw my issue was that the whole home page flickers intermittently when the new slideshow app changed images. I'm a photographer. Also the first time you load the home page, there's this huge gap where there shouldn't be. We did the screen sharing thing and despite the fact that the flickering happened obviously several times, she claimed not to see it, and again, offered ridiculous suggestions of why I thought I was seeing this happen...then hung up.
1077910339 found this review useful
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