Lucy Frith´s profile

Reviews (1)

Interlink Express

Don't expect your parcel on time!

Useless is an understatement! Parcel due for delivery on Tuesday we wasnt in so got it booked in for Wednesday and arranged for my partner to be in the house waiting to collect and sign for. The time due for delivery came and went , we tracked it and saw it was in the next village so thought we would be next then all of a sudden the tracking disapeared as well as my parcel! No notification of what happened or why the cause for the delay nothing! Tried ringing the depot closed after 5.45pm, tried ringing again this morning no answer , parcel out for re-delivery again today and guess what there will be no-one in to take it as we are both at work! So annoyed and disapointed , and it seems impossible to speak to a human being!!! No point using them as a delivery service as we will now have to go to the depot to collect and no one from Interlink seems willing to communicate with me to sort this matter out.

04 October 2013

Reply from Interlink Express

Sorry to hear this was your experience Lucy. Having looked into this, I see the parcel was delivered to your neighbour at number 35 yesterday - is everything okay? Please email socialmedia@interlinkexpress.com if you need any assistance.

Kind regards,

Bobby.

Lucy Frith´s profile

profile image of Lucy Frith
Lucy Frith
Reviewer
1985
Raunds, United Kingdom

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