I changed my down load allowance after 1 month,I was on half price for 6 months,when i upped my allowance I was told half price was still ongoing.I was lied to.lesson learned,get everything in writing.Ive changed supplier now,plusnet called me to claim £38 outstanding.I asked for breakdown in writing instead I got demand threatening debt recovery company.also dont pay in advance for line rental,no refund is given if you leave within 1 year(who reads small print anyway)
This whole industry needs investigated and thier stranglehold over customers should be relaxed.please dont go with this company,TV ads are misleading
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.