I was messed about by tyreshopper as they took my money then announced they couldnt get the tyres i had paid for and offered me budget tyres as an alternative and even lied to me saying the budget tyres they were offreing were made by the company i had originally ordered, bad practice and insulting, giving me no choice but to cancel.
I immediately ordered tyres from blackcircles and attended the fitting station on the day I was allotted to find the tyres waiting and two lads were immediately tasked to fit them. After a couple of minutes struggling to get their jacks into position to lift my car, a heavy 4x4, the wheels were off and the tyres fitted, balanced and put back on the car, torqued up correctly and ready to go in less than an hour.
The tyres, Yokohama G039 are different league to my original Bridgestones, quieter and no more squealing around roundabouts even at steady pace.
I'm impressed with the tyres, price and service and will be back next year when my rear tyres need changing, Yokohamas will once again be my choice.
Thank you blackcircles.
Ordered Avon tyres and paid and booked slot, got a call today saying they couldnn't get them and offered me Barum tyres as a replacement. I declined and pointed out I felt it was unprofessional to take money then announce no stock available and was given excuses and told I'd be called later aftre they's checked things.
Got a call in late afternoon saying no tyres and blaming Avon for the lack of stock, website down etc (what's wrong with phoning them?), then offered me Barum tyres again and tried to tell me that Barum are indeed made by Avon (what a load of rubbish) and any other tyres would be full website price less a small discount for my trouble.
Sorry I don't want to do business with a company that lets it's staff lie to customers, it's the principle of the thing. Now that tyreshopper have cost me my Friday slot for tyres, I'll have to sort some elsewhere.
My experience is I've used them before and not had problems, but when things went bad on their part they made excuses and told mistruths to me.
It's up to others what they do, but beware if you really need your time slot, you could just be left in the lurch, with no tyres on your wagon.
UPDATE ORDERED TYRES LATER THAT DAY FROM BLCKCIRCLES AND HAD THEM FITTED AT A PLACE 1MILE FROM HOME. PERFECT SERVICE AND TYRES BETTER SPEC AND WAY CHEAPER THAN TYRESHOPPER WOULD DO THEM. WELL PLEASED WITH MY SERVICE AT BLACKCIRCLES, THEY HAVE JUST REPLACED TYRESHOPPER AS MY GO TO PLACE WHEN I AM IN NEED OF TYRES.
THANK YOU BLACKCIRCLES.
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