This company took my phone after offering £1 more than the next highest price online, then found "excessive scratches" and reduced their offer by 65%!!! Their T&Cs state if you don't accept their offer in 5 days they assume you accept it. Normally they charge a ridiculous £8.99 to return a phone if you don't accept but in my case because I was on holiday and wasn't on email, they had already "recycled" my phone so I had no choice but to take cash. After a complaint they increased their offer to 2/3 of the original price but well below what I could have got elsewhere. However 1 month later still no payment - not quite the 3-5 days in their T&Cs. I can not say enough to discourage you from using these disgraceful people.....
Paul Stratton found this review useful
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