I actually ordered something from their Ebay store and it came the next day perfectly... Was very happy indeed! Until 8 months later - It started playing up. The speakers would turn on and off themselves.. They literally had a mind of their own.
I contacted home av's returns department who advised me to send the unit back or come in. I'm fairly local so thought I would pop in myself. I had one of their returns guys test it and it did the fault within a minute of switching it on (Thank god!)
They replaced straight away - on some products they have to send away if its over a month old - but mine they could swap :)
I have to say their service was fantastic. Nice and friendly staff and their shop is very impressive. Free parking right outside too which I wasn't expecting...
5 out of 5 stars and will safely say that I will definitely recommend to friends and family!
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