John´s profile

Reviews (1)

TransferWise

Confused are us!

Found using Transferwise a very confusing experience. Never sure what rate I'd get or when it would be delivered and constant stream of e-mails saying one thing and then the opposite. Not sure I'd recomend them to friends.

07 October 2013

Reply from TransferWise Ltd

So sorry, John – we're really sad to hear your experience was not a good one.
You were in touch with us regarding the typo in the registered e-mail address and resetting your password. Now you should also receive all notifications.

Certainly, if there's anything else we can clarify regarding the rate or anything else, we will more than happily get in touch with you. Just let us know to support@transferwise.com when is a good time to talk.

Again, our apologies for any difficulties.

John´s profile

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John
Reviewer
United Kingdom

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