I ordered some lights on tuesday morning and they arrived on wednesday the following day. The price was cheaper than anywhere else. This was my first time of using Merlin Cycles but I now include them in my searches when looking for bike accessories or clothing. Very pleased with the service they provided.
I ordered my boots and then when I received notification that they were not in stock, I became a little worried that I may have made a mistake. When I read through the reviews on Trustpilot, my worries increased as there were alot of bad reviews. However, they said that the boots would be in stock by the 16th Jan. and they were. Despatched the same day, I had them 4 days later. So they took 10 or 11 days, but I was in no hurry and Im very pleased with my purchase. I would not hesitate to buy from Trekkinn again.
Ordered a clock from these jokers, then got an email to say it was not in stock! Decided to wait a few days, but every time I checked the order status, the ETA for the clock moved forward. When I read reviews on Sitejabber, they were all the same. No refund issued when requested, goods not recieved, or recieved after 3 Months! I emailed asking for a refund twice, no response. I asked my card company to recover my money which they did (thanks MBNA) Companies like this give internet shopping a bad name.
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