Kirstie Wainwright´s profile

Reviews (1)

Havens

Delightful service, just which you didn't need to be in to sign for the delivery

I was looking for some mugs that we love and found them in Havens. We brought 10 to avoid paying the delivery charge and because we know we'll use them in the next few years. The site asked for delivery instructions, which is great. But then Interlink ask that you are in to sign for the delivery. Now they do give you a one hour window, but we have a very safe porch where deliveries can be left warm and dry. Do you really need a signature?

14 October 2013

Reply from Havens

Dear Kirstie,
Many thanks for your comments. Normally when you stipulate safe leaving place if out Interlink will leave at your risk without signature, not sure why they have missed that notice. Will look into and try top get them to follow our customers instructions in future.
Many thanks for your comments,we are always looking to improve our service,
Kind regards,
Nigel

Kirstie Wainwright´s profile

profile image of Kirstie Wainwright
Kirstie Wainwright
Reviewer
United Kingdom

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