Chloe Fellows´ profile

Reviews (1)

Seraphine

Inaccurate order

My first purchase from Seraphine was wrong. It was suppoosed to be a bikini which I paid additional postage for to get in time for my mini-break. I was sent a tankini which I hadn't ordered with no time to change it. Very disappointing.

17 October 2013

Reply from seraphine.com

Dear Chloe, Thank you for your feedback. please do accept our apology for any inconvenience caused by the error, to confirm the bikini and the shipping cost have been refunded back onto your card please allow 2-3 days for the amount to clear back onto your account. Kind regards Miranda

Chloe Fellows´ profile

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Chloe Fellows
Reviewer
United Kingdom

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