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Reviews (1)

Barrington Sports

Great products and prices, great telephone/email customer service, disappointing website payment system.

I tried to order a couple of products from the Barrington's site over the weekend, but for some reason the payment system didn't work for either my debit or credit card so i had to abandon the order.
I urgently needed one of the products for my son for a match, so looked around and found it on another website and ordered it via that - no issues with the payment, but had to pay more for the product.
I flagged this payment issue to Barrington via email and received a reply asking me to telephone through the order when the store was open. I did so a couple of days later, when i was next able to, for the other item. Barrington kindly waived the delivery charge so at least i didn't have to double up on that, but i still ended up paying a bit more.
Therefore, great products and prices, and great customer service, just let down by the website's payment system.

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D Simmons
United Kingdom