Joy H´s profile

Reviews (3)

Decoratingdirect

Fabulous speciality paints!

My order for tile paint was delivered next working day to rural Scotland. The paint was mixed well to a lovely colour and following the instructions I achieved a good finish on my bathroom tiles, just what I wanted. This company carry a good selection of speciality paints not generally available on the high street. I would recommend this company for their good selection of product and speedy delivery at reasonable prices. My next order had already been placed.
Joy, Scotland

Sewing Machines

Disappearing order!

I ordered and paid for 2 sewing machine feet I urgently needed , trusting their next day delivery claim on the website. I order at the weekend so expected a Tuesday delivery. After waiting until Thursday I emailed GUR asking if my order had been despatched. The reply I got was astounding, I was told my order had been sent to someone of a different name and a different address. Remember I had paid with paypal so there is no chance of a wrong address or name! Upon my querying this, the mistake was accepted and I was told my order had been sent, I finally received my order on Saturday, a full week later. I can accept mistakes can happen, we are all human, I think, but the claim of next day delivery does not seem to hold up. Maybe if you are spending hundreds on a machine you get better service, but when I do replace my machine I will remember this incident.

Tons of Tiles Ltd

Wonderful website, tantalising tiles, and dedicated delivery.

Super fast delivery, good communication even when the error was mine. I ordered Friday and received my delivery Monday tea time in rural Scotland. My tiles are superb and just as described. I was recommended to you by my daughter and was not disappointed. I have a large house to decorate so I will be back for more. Highly recommended.

18 October 2013

Reply from Tons of Tiles Ltd

Hi Joy,

Thank you for your kind review,

We look forward to hearing from you again :)

Kind regards,

Tons of Tiles

Joy H´s profile

profile image of Joy H
Joy H
Reviewer
United Kingdom

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