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Reviews (1)

iwantpants.com

Poor customer service

I ordered some garments from them and when they were washed for the first time it was clear the product was defective. I've tried on no less than four occasions to make contact with this company and have not received any response. It's a shame as they do have some good products but their customer service is atrocious.

11 October 2013

Reply from iwantpants.com

Hi Toby,
Really sorry to hear that you are not satisfied with your order. If you could contact me directly at sara@rockolauk.com I would be more than happy to help you and get this resolved as soon as possible for you.
kind regards,
Sara

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TOBY
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United Kingdom

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