LINDSEY SANDERS´s profile

Reviews (1)

JUSTPOLES- Curtain poles and Curtain Tracks

Waste of time

Product showed signs of having been previously used and was badly scratched. For the price this is unacceptable. Customer care was helpful though and delivery was on time.

11 October 2013

Reply from www.justpoles.com

Hello Ms Sanders
The pictures of the finials do show scratches, these have been caused by the finials actually moving in the acetate packaging and hitting of other contents.
At no point would we try to sell a product that had been previously used.
The Regency Celtic curtain poles are very good quality and normally we have no problems, but on this occasion unfortunately we have.
I can see by the records that we had the problem rectified within 48hrs, but we are sorry for the upset this may have caused.
Regards
Just Poles Sales Team

LINDSEY SANDERS´s profile

profile image of LINDSEY SANDERS
LINDSEY SANDERS
Reviewer
United Kingdom

About