I ordered a set of Acer XK irons and they duly arrived on time. On opening the box I discovered that several of the clubs were very bent. Looking at the box again it was clear from tyre marks that the box had been run over by a truck.
I contacted Nordica and sent them photos of the box and clubs and they said that they would replace the entire set of clubs.
The service from Nordica can best be described as excellent but the service from DHL can only be described as appalling. Surely someone knew at DHL knew they had run over a package and then they should have contacted Nordica - however they chose to ignore the problem.
When the new set arrived I inspected them, took off the protective covers, put them in my golf bag and within the hour I was teeing off with the new irons. The irons performed exactly as advertised and despite not even trying them first on a driving range I shot one of my best rounds for weeks.
I definitely recommend Nordica and Acer irons but would advise everyone to avoid DHL.
DHL managed to run a truck over the box containing golf clubs that I had ordered. The box had tyre marks over it and when I opened the box several of the golf clubs were badly bent. I arranged for a new set to be delivered and asked DHL via their website to email me when the new parcel was being delivered. Of course they didn't do that and I am still awaiting the delivery.
DHL must have known that they had ruined the contents of the box and should have contacted the vendor.
I would advise anyone not to use this company.
Aura Topp found this review useful
I recently purchased a pair of low cost spectacles having carefully read the instructions on how to measure the various parts. The glasses which arrived were almost unwearable as the bridge was much smaller than shown. I had taken great care to order the glasses with the largest advertised bridge width yet they would not sit properly on my nose.
I contacted SelectSpecs to either get a replacement pair or a full refund. I was told that I was not entitled to either. After several phone calls and emails I was eventually offered a partial refund and told that I should have ordered a pair with a wire frame even though the advertised bridge width is smaller
Be very careful what you order from this company
Prompt delivery and goods fine but unfortunately the hose is about 1" shorter than the one it replaces causing a very tight hose to the shower head. I measured it and it is exactly the advertised length. Works OK but I will be looking to replace it soon.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook