I placed an order for 10 trophies, 2 were out of stock, so pictures of 2 alternatives were offered to me (pictures were sent to me).
8 arrived the day before I had arranged, including 1 atrocious product that I simply threw in the bin (half-cricket ball on stand, truly rubbish) and 1 arrived the following morning, meaning I was 1 short. The 8 delivered, included 2 trophies that had the wrong plaque on them and of the 2 from my order that were out of stock originally, neither the originals, nor the agreed alternatives were supplied, 2 'others' were sent.
I sent an email explaining the issue but given we were close to our presentation evening, I simply placed another order and chased up the missing trophy. This additional order was correct so between the 2 orders I had acceptable trophies, the incorrect ones I simply threw in the bin.
I will not be buying from you again
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