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Reviews (1)

Seatwave

Service good, postage charges unclear.

The overall service is fine and managed to sell my ticket no problems which is just what I wanted. The thing that annoyed me is the postage charges. They don't tell you before you start that the seller has to cover the cost of postage (about £6 for Royal Mail special delivery) so you don't get the chance to factor that into you selling price. The sneaker thing is that Seatwave then charge the buyer £9.99 for postage! When then haven't even covered the postage costs themselves at all! And that's on top of their service charge! Upshot is that the buyer paid £80 for a ticket for which I got £46 for (after £6 postage). Which I think is a very, very high service cost!!!

Robert Lang´s profile

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Robert Lang
Reviewer
1977
Solihull, United Kingdom

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